tekRETAIL Central Office
tekRETAIL Central Office is a multi-purpose suite of applications designed to help you manage business by providing views into sales
audit, customer awareness, loss prevention and more. In addition, sales audit can act as a pre-processor to other enterprise applications including General Ledger. And the i-Series* tools will handle configuration changes; software updates and report back on success rates.
Applications include:Coupon
The coupon module supports both tax-reducing and tender coupons in the transaction set.
Credit Authorization / Settlement
tekRETAIL Suite offers the convenience of integrated Credit Authorization. Most major credit providers are supported and, with network fail over and alternative dial backup, there is 99% connectivity ensuring that transactions make it to where they need to be. These connectivity options increase a retailer’s ability to take advantage of the best pricing options available from credit providers.
Customer Management
The Customer Management module helps retailers get to know their best customers. Combined with the Pricing and Events module, additional benefits can be extended to them including promotional gift cards and savings at the point-of-sale. This module is configurable to fit retailers individual business needs.
Gift Card Processing
Gift Card Processing is for retailers who want to be in-control of their own gift card program. By using this module, retailers manage gift card transactions and balance themselves while increasing average transaction dollar value when a gift card is used for payment. Customers can be enticed by tying promotional gift cards to Deal Pricing Events and Promotions. Features include:
- Online Gift Card authorization.
- Partial payment feature.
- Complete tracking of every transaction.
- Eliminates typical GC related fraud.
- External export and import for 3rd party authorization.
Item Maintenance
The Item Maintenance module handles receiving, transfers and return to vendors.
Loss Prevention
The Loss Prevention package enhances a retailer’s IT team’s ability to specify and identify variances. These variances can then be trended over any amount of time and put into the report format specified. Features include:
- Trending and pattern detection by Store, Register, Employee and Time.
- Trending over Days, Weeks or Months in user-defined format.
- PC-style Windowing with "Zoom In / Out" for detail.
- Select transactions by transaction type.
- Extensive exception reporting.
- User-specified tolerances for deviations and variations by store.
- Maintenance of running totals and averages for Voids, Over / Shorts, etc.
- Split screen to view Original Transaction vs. Refund, Post Void, or Suspend and Resume Transactions.
Pricing an Events
The Pricing and Events module allows retailers to create deals to stay competitive in the market segments. Whether they are multi-pack deals, n-for-x, scaled discounts, limited quantity or others, retailers can create a deal that will entice customers to come to through the door. Other features include:
- Related item processing
- Up sells
- Returns
- Link Items with Messages
- Quantity-based Tier Pricing (N-th item)
Returns
The Returns module includes return to tender capability as well as the ability to research a variety of transaction factors to bring the transaction back to the POS.
Sales Audit
The Sales Audit function quickly passes sales information throughout the enterprise helping retailers react quickly to market demands and be on top of trends before they happen. Features include:
- Sales Audit provides retailers with a clear connectivity strategy. The Host can be interfaced before or after the sales process.
- Full data reformat to feed production systems
- Full audit trail for interactive adjustments and entry – no clunky Windows interface to fumble through.
- The i-Series is faster in a transactional-based environment.
- PC-style windowing with zoom in / out detail.
- Daily, weekly, period comparisons.
- Designed for Company, Region, Store and Register.
